Onboarding

Create a lead

Owner: Product – Onboarding Β· Last reviewed 2026-01-21 Β· Review every 90 days

Time to complete
6 minutes
Product version
0.1.0

TL;DR

  • Track early interest before it becomes a booking.
  • Save the lead with just the basics first.
  • Finish quote and conversion setup from Lead Detail.

Steps

Step 1

Open Sales β†’ Leads

Go to Sales β†’ Leads and click New lead to open the quick capture form.

Step 2

Save the lead basics

Add a lead name, choose whether the opportunity is tied to a person, company, or no CRM record yet, and capture the sales context.

Step 3

Use CRM when possible

Search for an existing person or company, or use the quick add action to create one inline. If nothing exists yet, save a fallback contact and connect CRM later.

Step 4

Continue from Lead Detail

After save, open Lead Detail to set the branch, rental dates, requested category, and quote workflow. The same quick capture page also opens automatically if you try to save a quote before linking a lead.

Validate your work

  • The lead appears in the list with the right status.
  • The lead detail page opens after save so you can continue follow-up.
  • You can connect CRM, set conversion data, and create the quote from Lead Detail.

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