Onboarding

Policies and fees

Owner: Product – Onboarding Β· Last reviewed 2026-01-21 Β· Review every 90 days

Time to complete
12 minutes
Product version
0.1.0

TL;DR

  • Set default hours and prep time so every branch follows the same rules.
  • Define standard fees and payment options for bookings.
  • Decide if branches can change these defaults.

Steps

Step 1

Open Commercial β†’ Policies and Fees

Go to Commercial β†’ Policies and Commercial β†’ Fees to review your defaults.

Step 2

Adjust operating hours

Choose the days and times your locations are open, including after-hours windows if you offer them.

Step 3

Set prep time between bookings

Add a turnaround or cleaning window so vehicles are ready for the next customer.

Step 4

Review fees and payment options

Set standard fees in Commercial β†’ Fees, confirm the currency and tax display, and review which fee categories are already live vs. still coming soon.

Step 5

Save and choose branch flexibility

Decide whether branches can change these defaults and save your updates.

Validate your work

  • Branches start with the hours, prep time, and fees you defined here.
  • Booking payments only show the offline methods you enabled.
  • The branch flexibility setting matches how much freedom you want to give managers.

Related