TL;DR
- Set the contact details customers should use.
- Add the team inboxes that should receive booking updates.
- Choose the default time and currency settings for every branch.
- Decide whether branches can customize these defaults.
Steps
Step 1
Open Business → Settings
Navigate to Business → Settings from the sidebar. The page loads your current organization defaults.
Step 2
Update support channels
Under Support channels, add the support email and phone number customers should use.
Step 3
Add notification CC inboxes
Use Notification inbox (CC) to add addresses that should receive booking updates.
Step 4
Choose regional defaults
In Regional defaults, select the timezone, language, and currency that branches inherit.
Step 5
Decide if branches can edit settings
In Settings locks, choose whether branches can customize their own defaults.
Validate your work
- Support contact details appear on customer messages and documents.
- Booking updates reach the inboxes you added.
- New branches default to the time and currency settings you selected.